Terms & Conditions

1. Service Agreement

By purchasing any service or package from SAT MEDIA, the client agrees to all terms and conditions mentioned below. Services will be delivered as per the selected package scope only.

2. Payment Terms

• 100% advance payment is required before starting any project.
• Work will begin after payment confirmation and onboarding process.
• All payments are non-refundable once the work has started.

3. Project Timeline

• Project execution will start within 7–15 working days after receiving payment and required materials.
• Timelines may vary depending on content approval and client response time.

4. Content & Approval

• Clients must provide necessary content (logo, images, videos, business details) on time.
• SAT MEDIA is not responsible for delays caused due to late approvals or incomplete information.
• Once content is approved, any major changes will be charged additionally.

5. Advertising Budget

• Facebook, Instagram, Google, or any ad campaign budget is not included in the package cost.
• Ad spend will be paid directly by the client to respective platforms (Meta/Google).
• SAT MEDIA is not responsible for platform policy changes or ad account issues.

6. Revisions Policy

• Limited revisions will be provided as per package scope.
• Extra revisions or redesign requests will be charged separately.

7. Video & Shoot Policy

• Video shoots require prior booking (minimum 1–2 days advance).
• For advanced shoots or branding videos, scheduling should be done at least 7–10 days prior.
• Professional shoots, DSLR, drone, and advanced editing are chargeable if not included in the package.

8. Performance & Results

• SAT MEDIA will apply best strategies for marketing and growth.
• However, we do not guarantee specific results (sales, leads, followers), as performance depends on multiple external factors.

9. Service Termination

• Either party can terminate the service with prior notice.
• No refunds will be provided for completed or ongoing work.

10. Intellectual Property

• Final approved creatives will be shared with the client.
• SAT MEDIA reserves the right to use completed work for portfolio and marketing purposes.

11. Confidentiality

• All client data and business information will be kept confidential and not shared with third parties.

Final Note

SAT MEDIA aims to provide professional and result-driven digital marketing services. By working with us, you agree to maintain transparent communication and timely coordination.